Why generic FSM
falls short for grounds.
Most FSM software assumes a single engineer visiting a single site. Ground maintenance is multi-site, multi-frequency, multi-season. The gaps in generic software fall on your planning team every week.
Scheduling complexity
Multi-site contracts, visit frequencies and seasonal reallocation are areas where most FSM software assumes a single engineer visiting a single site. Grounds doesn't work that way.
Wasted travel
A 20-engineer team without route clustering burns 3+ hours of avoidable travel per day. At £35/hr loaded cost, that's over £100/day in wasted capacity.
Visit frequency breaches
PPM visit frequency tracked in spreadsheets gets missed. Clients don't tell you. They send you a breach notice.
Contract margin erosion
Fuel, return visits, scope creep. Contracts winning at 18% margin delivering at 6%, and nobody knows until the P&L review.
Six capabilities built around how grounds actually works.
Not a generic FSM platform with grounds features bolted on. These capabilities were designed specifically for the scheduling complexity of grounds maintenance.
Questions we get asked.
Does it handle seasonal workforce changes?
Yes. Jerrold's capacity planning accounts for seasonal availability, with additional labour in peak months, rebalancing during quieter periods. He can forecast capacity requirements 90 days ahead.
Does it work for multi-depot or multi-region operations?
Yes. TotalCtrl supports multi-region and multi-depot operations. Engineers are assigned to regions, Jerrold accounts for depot starting locations in scheduling decisions.
How does Jerrold handle hundreds of PPM sites?
Jerrold monitors every site's visit frequency against the contracted requirement. When a visit is overdue or at risk, he flags it proactively, with no reports needed. He can also initiate the scheduling process.
What compliance records can engineers capture?
Digital certificates, photo evidence, client signatures, COSHH documentation, RAMS completion and any custom fields. Everything timestamped, geotagged and stored against the site record.