Three screens
Everything the job needs.
Jerrold pre-arrival brief
Engineers arrive informed.
Before every job, Jerrold briefs your engineer. Not a generic summary. A precise pre-arrival brief: site history, last visit notes, known faults, parts required, SLA deadline, customer preferences, access instructions, and any RAMS requirements. Engineers arrive informed. First-time fix rate: 91%.
What engineers stop doing
What TotalCtrl eliminates from their day.
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Calling back to the office to find out what was done at a site last time
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Searching email chains for site access codes
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Writing job notes on paper and transcribing them later
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Chasing the office to confirm a certificate was received
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Returning to site because compliance was incomplete
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Losing job time because parts weren't checked before leaving