The complexity
FM software must handle.
Facilities management businesses carry a unique combination of obligations: reactive SLA contracts, PPM programmes, compliance requirements and multi-client scheduling, all simultaneously.
“Every compliance certificate, every SLA timer, every PPM visit frequency: Jerrold monitors all of it. You find out about risks from Jerrold, not from a client call.”
SLA-critical reactive dispatch
Jerrold monitors every SLA timer in real time. He flags breach risk with enough lead time to act, and recommends the specific engineer to send.
PPM compliance across all buildings
Every building, every contracted frequency, every required certificate tracked by Jerrold. Gaps flagged before clients notice.
Multi-client scheduling
Different SLA tiers, different compliance requirements and different access restrictions are all held in a single scheduler Jerrold understands.
Compliance documentation
Certificates, photos, signatures and safety records captured on site by engineers. Attached to the building record automatically.