Compliance & Certification

Compliance captured
at the point of work.

A compliance record captured on paper and transcribed later is a liability. Every gap is a potential breach notice, audit finding or contractual penalty.

TotalCtrl captures certificates, photos, signatures, COSHH records and RAMS confirmations in the field, on the engineer’s device, at the moment the work happens. Jerrold monitors every job for compliance gaps and flags them before the job closes, not after the client notices.

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Jerrold · Compliance monitorToday · 18 jobs

Certificate captured

Job #4821 · Westgate · Tom H. · 14:32

COSHH record incomplete

Job #4812 · Northgate · Andy P. · flagged before close

Client signature missing

Job #4798 · City Centre FM · Marcus B. · reopened

RAMS confirmed pre-start

Job #4831 · Heathrow Logistics · James K. · 08:14

“16 of 18 jobs fully compliant. 1 COSHH record outstanding: Andy has been notified and has 40 minutes before the SLA closes. 1 signature missing: job reopened for completion.”

The compliance problem

Paper compliance
fails in three ways.

Most field service businesses still capture compliance on paper or basic PDF forms. The gaps are consistent, predictable and expensive when a client or auditor finds them first.

Records captured wrong

Engineers completing forms at the end of the day from memory. Times approximate. Details missing. Photos forgotten. The record is a reconstruction, not a capture.

Records lost in transit

Paper forms lost between site and office. Scanned PDFs emailed to a shared inbox nobody monitors. Records that exist on-site but not in the system when the client asks.

Gaps found by the client, not you

A compliance breach discovered by your client in an audit costs significantly more than one you caught internally. The difference is whether your system monitors compliance proactively or retroactively.

Eight compliance types

What engineers capture. How it gets there.

Every compliance type is captured in the TotalCtrl mobile app at the point of work. Everything is stored, timestamped, geotagged and attached to the correct job record automatically.

📋

Digital certificates

Every certificate generated at the point of work. No printing, scanning, or emailing. Client-signed and automatically attached to the job and site record.

📸

Photo evidence

Photos captured in the field are geotagged, timestamped and compressed automatically. Attached to the job record within seconds of capture.

✍️

Client signatures

Digital signature captured on the engineer's device. Legally equivalent to paper signature. Timestamped and stored against the job record.

🧪

COSHH documentation

Grounds-specific COSHH records: substance, quantity, application method and PPE confirmation. Required for pesticide and herbicide application.

📄

RAMS completion

Risk Assessment and Method Statement completion confirmed in the field before work starts. Jerrold flags if RAMS is required but not confirmed.

🔧

Asset service records

Each asset carries its full service history. Engineers confirm work completed per asset. Jerrold tracks service intervals and flags upcoming requirements.

⚠️

Near-miss and incident logging

Structured incident capture with root cause, action taken and follow-up required. Timestamped, geotagged, and escalated to the right person automatically.

📦

Parts and materials used

Materials logged in the field are tracked against van stock, job cost and contract margins. Jerrold cross-references parts used against parts expected.

Jerrold compliance monitoring

Gaps found before
the job closes.

Jerrold monitors every job for required compliance documentation as work progresses. When a certificate is missing or a signature not captured, he flags it to the engineer and the planner before the job is marked complete.

This is not a retrospective report. It is a live monitor that prevents compliance gaps from existing in the first place.

Certificate missing: flagged to engineer before job closes
COSHH record incomplete: planner notified with time remaining
RAMS not confirmed: job cannot move to In Progress
Client signature outstanding: automatic follow-up after 24 hours
Asset service overdue: flagged in engineer pre-arrival brief

Compliance audit pack: Heathrow Logistics

Q1 2026 · 147 jobs · Generated in 3 seconds

Jobs completed147
Certificates generated147
Client signatures captured147
Photos attached312
COSHH records38
Compliance gaps0

✓ Audit-ready · One-click export · PDF or CSV

Audit readiness

Compliance pack for any site, contract or period. In seconds.

By site

Every job, certificate, photo and signature for any site, exported as a single PDF. Client-ready without any manual document retrieval.

By contract

Full compliance record for a contract period. Used in renewal conversations, client reviews and audits. Generated from the dashboard in under 10 seconds.

By date range

Any date range, any combination of sites and engineers. Useful for regulatory submissions, insurance audits and internal reviews.

See compliance capture in a live demo.

We show the full compliance workflow: field capture, Jerrold monitoring and audit pack generation, in 30 minutes.