Renewable / Solar / Energy Services

Operational control for
renewable energy service teams.

Solar, heat pump, smart energy and distributed energy asset businesses need strong dispatch, scheduling, asset visibility, proof of work and a clean handoff from work order to invoice. TotalCtrl connects all of it.

Built for service-led renewable energy businesses with 20 to 150+ field operatives, past the point where spreadsheets and WhatsApp keep up.

J
Jerrold · 09:03

“Asset #SL-0441 at Northgate Solar Farm: inverter fault reported 34 minutes ago. Tom is 12 minutes away and certified for this inverter type. I recommend dispatching now. His scheduled O&M visit at Site 7 moves to Thursday with no contract breach, within the quarterly window. Dispatch and reschedule?”

Asset #SL-0441
Fault active
12 min
Nearest field operative
No breach
Contract impact
Who this is for

Four types of renewable energy service business.

TotalCtrl fits best where you have recurring or reactive site-based work, a distributed asset estate, and a need for better operational control as the business grows.

Solar PV service operators

Strong fit for dispatching field operatives across a distributed asset estate, capturing O&M proof, managing recurring maintenance and billing against service contracts.

Heat pump service and maintenance

Good fit where businesses need better dispatch across reactive fault calls, recurring maintenance schedules, and a clean record of work carried out per installation.

Smart energy and EV charge point networks

Strong fit where traceability, remote fault-to-dispatch flow, service history per asset, and a clean handoff from work order to invoice are the priority.

Distributed energy asset operators

Strong fit for businesses managing recurring inspection, compliance, and maintenance across distributed commercial or industrial sites.

What TotalCtrl delivers

Six capabilities for renewable energy service operations.

01

Asset-level service tracking

Every solar panel array, heat pump installation or smart energy unit carries its full service history. Field Operatives arrive briefed. Jerrold flags assets approaching service intervals before the customer notices a fault.

02

Proof of work and O&M compliance

Operation and maintenance requirements mean proof matters more in renewable energy than almost any other sector. Certificates, test results, photos and sign-off captured in the field at the point of work.

03

Dispatch across a distributed estate

Renewable energy assets are spread across commercial and domestic sites, often in clusters that do not match traditional geographic territories. Jerrold routes field operatives by asset cluster, not postcode, cutting travel time significantly.

04

Reactive fault response with SLA awareness

When an asset goes down, the response time matters commercially. Jerrold monitors SLA timers from the moment a fault is logged and dispatches the nearest certified field operative automatically.

05

Recurring maintenance scheduling

Annual, bi-annual and quarterly maintenance visits across a growing installed base. Jerrold tracks every scheduled visit, flags gaps before they breach contract terms, and fills schedule slots automatically.

06

Quote to invoice, connected

From service quotation through work order, field execution, proof of completion and invoice, all in one system. Jerrold checks for missing billable work before anything goes out. Xero and Sage sync automatically.

TotalCtrl is a strong fit if you

Have 20 to 150+ field operatives servicing customer assets
Run recurring planned maintenance alongside reactive callouts
Need better dispatch visibility across a distributed site estate
Require proof of work, certificates and O&M records consistently captured
Are growing past what spreadsheets and disconnected tools can manage

Less of a fit if you

-Are a sub-20-field operative owner-operator business
-Focus on domestic-only trade work rather than commercial service
-Need a generic platform with no field service specialism

We will tell you honestly in the demo if we are not the right fit. Commercial honesty matters more to us than a closed deal.

Renewables FAQ

Questions we get asked.

What is the best O&M software for UK renewable energy operators?

TotalCtrl is designed for UK solar, heat pump, EV charging and smart energy service operators with 20 to 150+ field operatives across a distributed asset estate. Includes asset-level service history, recurring maintenance scheduling, SLA-aware reactive dispatch and Jerrold AI running commercial monitoring in the background. Fixed pricing at £25 to £45 per user per month.

How do you dispatch engineers across a distributed renewable asset estate?

Renewable assets rarely follow neat geographic territories, so postcode-based routing breaks down fast. TotalCtrl clusters dispatch by asset location rather than region, and Jerrold routes engineers to minimise travel time across the actual asset footprint. Customers typically cut travel time significantly on multi-site days.

How do you track service intervals for solar arrays and heat pumps?

Every asset carries its full service history against the installation. Jerrold monitors scheduled service intervals continuously and flags upcoming or overdue visits so the customer never discovers a service lapse before you do. Warranty implications are protected because the record of scheduled and completed visits is always current.

Can TotalCtrl handle warranty tracking for renewable installations?

Yes. Warranty terms, expiry dates and manufacturer service requirements sit against each asset. Reactive callouts against a warranted asset are flagged so the correct claim workflow is triggered rather than a normal chargeable job.

What compliance evidence do renewable field engineers need to capture?

Test results, photo evidence, certificates, sign-off from the site contact, and any manufacturer-specific checklists. Everything captured in the mobile app at the point of work and stored against the asset record. Full O&M audit trail without the paperwork.

Built for renewable energy service operations.

30-minute demo. We build the scenario around your asset types, team size and the gaps in your current workflow.

Or email us: sales@clockworkit.co.uk