What the scheduler actually does.
Most schedulers show you a calendar and wait. Jerrold analyses every open job against every available field operative and presents a ranked recommendation with the reasoning, the SLA impact and the utilisation effect, before you ask.
Skill and certification matching
Every job type carries certification requirements. Jerrold only recommends field operatives whose active certifications cover the work. An uncertified field operative never appears in a recommendation.
SLA-aware dispatch
Every reactive job carries its SLA deadline. Jerrold ranks available field operatives by travel time, certification match, utilisation and SLA urgency. Most urgent jobs get fastest suitable field operative.
Route clustering
Jerrold groups geographically proximate visits before building the schedule. A typical team recovers 45 to 90 minutes of travel time per field operative per day, without adding headcount.
Real-time reallocation
When plans change: field operative sick, job overruns, new P1 reactive. Jerrold identifies downstream impact instantly, finds resolutions and presents a revised schedule.
Workload balancing
Underloaded and overloaded field operatives are both flagged. Underutilised field operatives have a cost. Overloaded field operatives carry SLA risk. Jerrold surfaces both before either becomes a problem.
GPS map overlay
View current field operative locations on a map alongside the scheduler grid. See which field operatives are closest to an at-risk job before making a reallocation decision.