What the scheduler actually does.
Most schedulers show you a calendar and wait. Jerrold analyses every open job against every available engineer and presents a ranked recommendation with the reasoning, the SLA impact and the utilisation effect, before you ask.
Skill and certification matching
Every job type carries certification requirements. Jerrold only recommends engineers whose active certifications cover the work. An uncertified engineer never appears in a recommendation.
SLA-aware dispatch
Every reactive job carries its SLA deadline. Jerrold ranks available engineers by travel time, certification match, utilisation and SLA urgency. Most urgent jobs get fastest suitable engineer.
Route clustering
Jerrold groups geographically proximate visits before building the schedule. A typical team recovers 45 to 90 minutes of travel time per engineer per day, without adding headcount.
Real-time reallocation
When plans change: engineer sick, job overruns, new P1 reactive. Jerrold identifies downstream impact instantly, finds resolutions and presents a revised schedule.
Workload balancing
Underloaded and overloaded engineers are both flagged. Underutilised engineers have a cost. Overloaded engineers carry SLA risk. Jerrold surfaces both before either becomes a problem.
GPS map overlay
View current engineer locations on a map alongside the scheduler grid. See which engineers are closest to an at-risk job before making a reallocation decision.